Common Standards

Accommodation is assessed by the AA and then graded using a set of quality standards agreed by national tourist boards. The aim is to give the holiday maker a clear and easy method to understand the standards expected from an establishment.

3 groupings have been employed,

• Hotel
• Guest Accommodation
• Budget Hotel

These can be further split into,

HOTEL -

Hotel formal accommodation with a full service
Country House peace and quiet with ample grounds or gardens
Small Hotel limited service with a personal touch
Town House Hotel a high-quality distinctive service in a city-centre location
Metro Hotel a full service except dinner, close to town centre restaurants

B&B
Accommodation provided in a private house by the owner for up to six paying guests.
Guest House
Accommodation for more than six paying guests, with the owner and staff providing more services, e.g. dinner.
Farmhouse
B&B or guesthouse accommodation provided on a working farm.
Inn
Accommodation provided in a fully licensed establishment. The bar will be open to non-residents and provide food in the evenings.
Restaurant with Rooms
A restaurant offering overnight accommodation.
Guest Accommodation
Any establishment that meets the minimum entry requirements and chooses to use this general category description.

A simple star rating is used to help you gain a quick understanding of the quality you should expect.

	Staff provide a prompt, polite and informal service. The majority of rooms are en suite and there is a designated eating area serving breakfast everyday and dinner most evenings.	A clean establishment, offering a minimal service with a full cooked or substantial continental breakfast available.
	Staff are smartly presented and provide a well-informed service. Rooms are generously proportioned. Breakfast and dinner are available seven days a week.	A courteous and helpful service. Breakfast is prepared with a good level of care and bedrooms are comfortable.
	An ample number of easily identified staff, who are able to anticipate requirements. All rooms have en suite bathrooms. Meals are cooked and presented to a good standard, using good quality ingredients.	A positive and friendly service. Breakfast will be prepared using good quality ingredients. Rooms will be well-appointed and comfortable.
	Attentive staff provide a very good level of service. At least half of the rooms will have an en suite bath and a shower. At least one restaurant offering a good range of hot and cold skillfully prepared food.	An attentive and welcoming service. Breakfast is prepared using fresh ingredients with a high degree of care. Rooms have comfortable beds and furnishings of high quality.
	Impeccably dressed staff provide attentive and unobtrusive service. All bedrooms will have an en suite bathroom with a bath and thermostatically controlled shower. Meals are cooked and presented to an excellent standard using high quality ingredients.	Guests are made to feel at home and extra services are offered. Breakfast is of an excellent quality, prepared using fresh, local and seasonal ingredients. Rooms have comfortable beds and furnishings of excellent quality.

Hi,

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